01 / Reference
Model and components
Review the selected specification, visible parts, battery type and accessory list.
Explore
Quality & compliance
Quality control from sample to shipment.
We check the approved sample, product specification, battery, accessories, labels and packaging at the agreed stages of production.
Approved product specification
Confirm the product specification before production.
We record the approved model, battery, charger, accessories, artwork and packaging so production and inspection follow the same requirements.
- Exact product model and available technical values
- Battery, charger and accessory configuration
- Branding, manuals and packaging requirements
Review checkpoints
Quality checks from sample to shipment.
Battery & charger review
Confirm the tool, battery and charger together.
Tool bodies, packs and chargers must be confirmed as a matched configuration. A shared voltage label alone does not establish compatibility.
- Exact battery interface and selected capacity
- Charger model, input requirements and plug
- Kit contents and operating instructions
Documentation
Confirm the documents required for your market.
Document availability and scope are confirmed during your project review.
| Review area | Information to confirm |
|---|---|
| Product documentation | Exact model, configuration and destination-market requirements |
| Battery transport | Battery model and applicable transport documentation for the shipment |
| Electrical configuration | Selected charger, input voltage and destination plug |
| Labels & instructions | Product identification, warning information and manual language |
| Inspection scope | Sample size, checkpoints and acceptance criteria agreed for the order |
Tell us which product documents or certificates your market requires. We will confirm what is available for the selected model before you order.
After-sales support
How to report a product issue
01
Identify
Share the model and order reference.
02
Describe
Explain the issue and when it occurs.
03
Show
Provide clear photographs or a short video when requested.
04
Review
Our team reviews the information and discusses the next action.